Izzi Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Izzi Casino website, games, promotions, payment services and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.
These terms apply together with any specific rules displayed for a game, promotion or payment method. If a specific rule conflicts with these terms, the specific rule will apply only to the relevant service or offer.
Acceptance of Terms
By visiting Izzi Casino, registering an account, depositing funds or playing any game, you accept these Terms and Conditions. If you do not agree with any part of them, you must not use the platform.
You are responsible for reviewing the current version of these terms before using the service. Continued use after an update means that you accept the revised wording. Certain features may also be subject to additional rules, limits or instructions presented before use.
Eligibility
Izzi Casino is available only to individuals who are at least 18 years old and legally permitted to access online gambling services in their location. You must not use the platform if doing so would breach a law, restriction or obligation applicable to you.
You must use the service personally and for recreational purposes. Access may be restricted in certain jurisdictions or for particular users. Izzi Casino may refuse access where it reasonably considers that eligibility requirements have not been met.
Account Registration
To use certain services, you must create one account using accurate, complete and current information. You may not register multiple accounts, open an account for another person or allow another person to use your account.
You are responsible for keeping your login credentials confidential and for all activity carried out through your account. If you believe that your credentials have been compromised, you must stop using the account and notify Izzi Casino promptly.
- Your account information must remain accurate and up to date.
- You must not use false details, temporary identities or misleading information.
- Payments must be made through an approved method held in your own name.
- You must not sell, transfer, rent or otherwise give access to your account.
Verification
Izzi Casino may request information or documents to confirm your identity, age, residence, payment ownership or compliance with these terms. Verification may be requested before a withdrawal, during account activity or whenever additional checks are reasonably required.
Documents must be genuine, readable and current. You must provide requested information within a reasonable period. If the information supplied is incomplete, inconsistent or cannot be verified, access to some services may be delayed or restricted until the review is completed.
Deposits
Deposits must be made using payment methods that are available on the platform and authorised for your use. You confirm that you have the right to use the selected payment method. Izzi Casino may decline, reverse or review a transaction where ownership, security or compliance concerns arise.
You should deposit only amounts that you can afford to lose. You are responsible for checking transaction details before confirming a payment and for any charges applied by your bank, card provider or payment service. Funds credited to an account are intended for gaming activity and must not be used for unlawful purposes.
Izzi Casino does not guarantee that every payment method will remain available at all times. Processing times may vary because of technical, banking or verification-related factors.
Withdrawals
Withdrawal requests may be subject to account verification, confirmation of payment ownership and completion of any applicable wagering conditions. Withdrawals will normally be returned through an approved method linked to the account, where operationally possible.
You are responsible for entering correct withdrawal information. Izzi Casino may contact you for clarification before releasing funds. A request may be held, adjusted or declined if there is evidence of duplicate accounts, suspicious activity, a breach of promotional rules or another violation of these terms.
Processing times can depend on the selected method and external providers. Any applicable transaction fees or limits will be displayed where relevant. You should not treat a pending balance as immediately available until the withdrawal has been completed.
Bonuses
Bonuses, free spins and promotional rewards are subject to the terms shown with the relevant offer. These terms may include eligibility requirements, minimum deposits, wagering conditions, game restrictions, maximum conversions, expiry dates and withdrawal limits.
Only one promotion may be available per person, household, device, payment method or other grouping identified in the applicable offer. Izzi Casino may cancel rewards or withhold promotional winnings where an offer has been misused, claimed through multiple accounts or accessed in breach of its conditions.
Before accepting a promotion, you should review its complete rules. A bonus may affect the order in which balances are used and may not be withdrawable until all stated requirements have been satisfied.
Acceptable Use
You must use Izzi Casino lawfully, honestly and in accordance with these terms. The platform must not be used to harm others, interfere with its operation or avoid controls designed to protect users and the service.
- Use the platform only through permitted devices, software and access methods.
- Keep your account secure and cooperate with reasonable verification requests.
- Provide truthful information whenever requested.
- Respect the rights and privacy of other users and service providers.
You must not attempt to disrupt games, manipulate results or interfere with payment processing. Automated tools, bots, scripts and unauthorised software may not be used to access, analyse or interact with the platform.
Prohibited Activities
The following activities are prohibited: fraud, money laundering, payment abuse, identity misuse, collusion, cheating, exploitation of technical errors and attempts to obtain an unfair advantage. You must not use funds obtained through unlawful activity or permit another person to access your account.
You must not reverse engineer, overload, damage or bypass security features of the website. You must also not use the service to distribute malicious code, send unauthorised communications or engage in conduct that could damage the reputation or operation of Izzi Casino.
Where prohibited activity is suspected, Izzi Casino may investigate, restrict access, cancel relevant transactions, remove promotional benefits or take other proportionate action permitted under these terms.
Intellectual Property
The website, software, design, text, graphics, logos, game presentation and other materials made available through Izzi Casino are protected by applicable intellectual property rights. Unless expressly allowed, you may use them only for personal, non-commercial access to the service.
You must not copy, modify, publish, distribute, sell, frame or create derivative works from platform content without prior written permission. Nothing in these terms transfers ownership of any intellectual property to you.
Limitation of Liability
Izzi Casino aims to provide a reliable service but does not promise that the platform will always be uninterrupted, error-free, secure or available on every device. Games, balances and account information may be affected by maintenance, communication failures, software issues or circumstances outside reasonable control.
To the extent permitted by applicable law, Izzi Casino will not be responsible for losses arising from unauthorised access caused by your failure to protect account credentials, inaccurate information supplied by you, payment provider delays or misuse of the service.
Nothing in these terms excludes responsibility that cannot lawfully be excluded. You remain responsible for decisions about deposits, gameplay and account use.
Account Suspension
Izzi Casino may suspend, restrict or close an account where it identifies a breach of these terms, failed verification, suspected fraud, responsible gambling concerns, payment irregularities or activity that may expose the platform or its users to risk.
During a review, deposits, withdrawals, games and promotional features may be temporarily unavailable. You must not create a new account to avoid a restriction. If an account is closed, any remaining balance will be handled after relevant checks, subject to applicable rights and any lawful deductions.
Privacy
Izzi Casino processes personal information to operate accounts, provide games, handle payments, conduct verification, prevent misuse and meet legitimate operational obligations. Information may be shared with trusted service providers where necessary for these purposes.
You should review the applicable privacy information to understand how data is collected, used, stored and protected. By using the service, you acknowledge that electronic communications may be used for account, security, transaction and service-related notices.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set personal limits before playing and take regular breaks. Never gamble with money needed for living expenses or essential commitments.
Available account controls may include deposit limits, time reminders, temporary breaks or account closure. If gambling stops feeling enjoyable or becomes difficult to control, stop playing and seek independent support from an appropriate local organisation or professional.
Izzi Casino may apply additional safeguards where activity suggests that a user may be experiencing gambling-related harm. These measures may include contacting the user, limiting access or refusing certain transactions.
Amendments
Izzi Casino may amend these terms to reflect changes to the service, payment arrangements, promotional practices, security measures or applicable requirements. The updated version will be made available on the platform with its effective date where appropriate.
Changes will apply from the date stated in the updated terms. If you do not accept an amendment, you must stop using the service and may request account closure, subject to the completion of pending checks or transactions.
Contact Information
For questions about these Terms and Conditions, account access, verification or responsible gambling features, contact Izzi Casino through the support channel listed for Canadian customers at [email protected].
When contacting support, provide enough information for your request to be understood, but do not send passwords or unnecessary sensitive information. Support may request additional details through appropriate verification procedures.
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